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The Managed Plan
Computers and networks are now an integral part of most small businesses and
it is vital that they work reliably. By joining the Lateral Blue Managed Plan
we will undertake to provide regular system maintenance that will help you to
avoid many IT problems before they occur.
In a busy office environment routine IT tasks may have taken a lower priority
to core business issues, and the managed plan handles those for you boosting
both reliability and providing peace of mind.
Each customer will have a plan that is tailored specifically for their business,
but generally the tasks undertaken by Lateral Blue are…
- Check that backups have run properly for preceding week and verify
backup tapes
- Monitor and clean up server disk usage
- Check server event logs for any ‘behind the scenes’ issues
- Check virus protection software is up to date for all users
- Ensure that any relevant Microsoft updates are installed
- Optimise and compress Email and Shared Folder files where necessary
- Check Email and Internet logging for errors and bottlenecks
- Run diagnostic checks on server and network
- Attend to requests and non-urgent problems
- Make recommendations for enhancing the effectiveness of your IT investment.
Depending upon your network setup many of these tasks can
be run remotely and/or out of business hours to provide the minimum disruption
in your office.
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